Universal Credit & Double Wage Payments – A Glimmer of Hope
This time last year our Money Advice Officer wrote an article about steps you can take to prevent your Universal Credit being reduced if you are paid early at Christmas time. A recent Court of Appeal case has led to a change in the law giving new powers to the DWP to reallocate wages to […]
Coronavirus Update to our Customers
From 2 December Warrington is now in High Alert under the new tiers that the government has introduced. Warrington Housing Association is continuing to provide as many services to customers as possible in a safe way, following all of the guidance. Please let us know if you are having any difficulties so that we […]
Why not pay your rent using the allpay App?
A message from our chief executive, David Cummins
2020 presented challenges to us and our customers in ways that we have never experienced before. As I reflect on this year, I would like to thank our customers, staff and volunteers across Warrington Housing Association, LifeTime and WhiA for their incredible efforts to demonstrate compassion, kindness and community spirit at a time when it […]
Money Advice Newsletter Article – Winter 2020
It’s been a difficult year for everyone and particularly tough on our finances, especially for those who have lost income or work. It’s been extremely hard to keep track of all the financial support measures and changes implemented by the Government, so we’ve tried to put everything together in one place so you can make […]
How WHiA is more than just a repair service for older people
From boiler repairs and leaking roofs to having a chat – WHiA is a lifeline to Warrington’s older residents as the nights draw in. The home improvement service is run by Warrington Housing Association for older, disabled or vulnerable people and families on low incomes who own their own homes or live in private rented […]
The WHiA team are more like family than work colleagues
As England closed down for another month of lockdown, we spoke to Nicola Isaac, a caseworker with WHA-run Warrington Home Information and Improvement Agency. She returned to WHiA earlier this year after maternity leave and found it a very different place to the one she had left 10 months before. Nicola has been part […]
Navigating the benefits maze for mixed-aged couples
Recent changes to the welfare benefits system have created a minefield for couples nearing their retirement age, meaning they could be over £100 per week worse off if they make the wrong choices regarding which benefits to claim. To help residents understand their rights, our Money Advice Officer has put together a Q&A about how […]
Coronavirus Update to Customers
Whilst the majority of our colleagues will be working from home during this next phase of lockdown, we will continue with a “business as usual” approach to delivering all of our services. However, please let us know if you are having any difficulties so that we can provide you with additional support during this time. […]
Exciting changes in our Retirement Services Department this week!
Warrington Housing Association have launched a new and exciting Retirement Service open to those over 55 years old and living in or, near to our Retirement Accommodation. Our new approach is all about maintaining independence in a way that is right for you! With our agile Independent Living Coordinators, a 24/7 pull cord, giving peace […]
