Our staff have collected gifts to be distributed across the borough in support of this year’s toy appeal
Not every family can afford to pay for toys and gifts for their children at Christmas time and it can result in a huge amount of additional pressure for everyone. Fortunately, schemes are operating like the Christmas Toy Appeal, run by Warrington Council’s Neighbourhoods team. This scheme has run since 2012 and aims to […]
A week in the life of… our customer voice officer
A week in the life of Bernie Hubble, Warrington Housing Association’s customer voice officer Monday This week is busy, as a cycling race is finishing right outside our building. We have invited our partners in The Gateway to attend our office to view the finish. The Gateway is the building where we are based and […]
Staying Safe and in Control this Black Friday & Cyber Monday
Black Friday and Cyber Monday 2021 will probably feel a little different than previous years. Quite a few major retailers have already gone from our high streets and the impacts of the coronavirus pandemic are still being felt, causing reluctance in some people to go to busy places to do their Christmas shopping. More and […]
Coping with the Cut
As the £20 per week cut to Universal Credit payments begins to have an impact on people’s lives, our Money Advice Officer explores possible ways to minimise the impact of this reduction. Give your Universal Credit claim a once-over Considering how complex Universal Credit can be, the DWP are still making lots of mistakes in […]
Talk Money Week
Talk Money Week begins on 8th November 2021 and Warrington Housing Association will be joining the conversation. This is an annual event arranged by the Money & Pensions Service to try and break down the taboo of talking about money. 9 out of 10 UK adults say they find it difficult to talk about money […]
Keeping safe this Halloween & Bonfire Night
Halloween and Bonfire Night can be a fun family event, often but dreaded by others. We know that Halloween and Bonfire Night weren’t the same last year due to the impact of the Pandemic, all events and parties were cancelled to help stop the spread of Covid. This year, all Covid restrictions have been lifted […]
My life as a Customer Services Advisor at Warrington Housing Association
“A customer is the most important visitor on our premises; they are not dependent on us. We are dependent on them. They are not an interruption to our work. They are the purpose of it.” – Mahatma Gandhi 1890 Karen Cowell has worked at Warrington Housing Association in the Customer Service Department since 2012. Here […]
International Credit Union Day 2021
21 October 2021 is International Credit Union Day. The theme for 2021 is “Building financial health for a brighter tomorrow”. Our Money Advice Officer, Steven, explains about Credit Unions and how they can help you. What are Credit Unions? Credit Unions are financial co-operatives which provide savings, loans and other services to their members whilst being fully […]
Disrepair claims companies – know your rights
We are aware that many of our residents have recently been contacted by various disrepair claim companies promising to win them compensation by making a disrepair claim against Warrington Housing Association. The goal of these companies is to make money by generating referrals to solicitors who will pay hundreds of pounds for each case that […]
Warrington Housing Association participate in national Net Zero Week 11-15th October that TPAS and PlaceShapers are hosting
As Warrington Housing Association participate in national Net Zero Week 11-15th October that TPAS and PlaceShapers are hosting, we spoke to one of our customers about how she had benefitted from Warrington Housing Association fitting solar panels to all the properties at Ashley Close 6 years ago. Customer Tracy Smith says how happy she was […]
