Energy price hikes fuel money worries – is it possible to keep bills down?
The news is full of headlines about soaring energy prices and families being plunged into fuel poverty. Our Money Advice Officer Steven Higham has looked at what is happening and how WHA customers can keep their bills down The cost of energy has risen significantly over the last year, and it shows no sign of […]
How WHA’s Money Advice Officer became a lifeline for our tenants during the pandemic
The pandemic changed all our lives, and our Money Advice Officer Steven Higham was at the heart of our response to it. Here he explains how he offered our customers the specialist support they needed – and helped them gain more than £500,000. Steven said: “Overnight, my customers changed completely. The people who were long-term […]
We have recently asked a company called TLF Research to conduct a satisfaction survey on our behalf and we thought you might like to know a little bit more about TLF, just in case they give you a call.
TLF specialises in running satisfaction surveys and helping organisations understand what they need to do to be better. They work with different businesses including some well- known names such the Co-op and, Direct Line. They also work with lots of housing associations. This means that they understand the type of information that will […]
Service Update
The removal of Covid Plan B measures announced for England The government has announced that the measures put in place under plan B in England will be lifted. You should continue to follow safer behaviours to protect yourself and others: Get vaccinated and get your booster dose Wear a face covering in most indoor public places and […]
How diverse is the housing association workforce in England?
A recent report completed by the National Housing Federation (NHF) and the Housing Diversity Network (HDN) examined equality, diversity and inclusion (EDI) in the housing association workforce compared with the communities we serve. Diversity can broadly be understood as recognising, understanding and accepting individuals from varying backgrounds or with varying characteristics. In practice, for an […]
Winter Newsletter 2021
Check out our latest Newsletter:
Avoiding Pension Scams
At a time when savers have more flexibility than ever over their pensions, it is inevitable that scurrilous criminals are plotting to steal people’s retirement pots. Fortunately, new regulations came into force on 30 November 2021 which aim to tackle these pension scams. The not so easy to say, Occupational and Personal Pension Schemes (Conditions […]
Warrington Housing Association awarded a G1 and V1 Regulatory judgement
What does G1 mean? G1 – Compliant – WHA meets the governance requirements What does V1 mean? V1 – Compliant – WHA meets the viability requirements and has the financial capacity to deal with a wide range of adverse scenarios Regulatory judgements and notices are the regulator’s official view of a housing provider and […]
Top Tips on staying toasty this Christmas
The festive season is … a time for seeing family, exchanging gifts, indulging in favourite foods and enjoying cosy time in front of the telly. But spending so much time at home can lead to expensive heating bills, especially now that the cost has significantly shot up. We have some top tips which should keep […]
Covid Plan B announced for England
People in England are being asked to work from home again if possible and facemasks will be compulsory in most public spaces to limit the spread of Omicron What are the new rules? From Friday (10/12/2021) Face masks will be required in more public settings, including theatres and cinemas From Monday (13/12/2021) people will be […]
