Get in touch with the property team to report your repairs and to find out about planned improvements to your home.
The property team is proud of its 98% tenant satisfaction rating on our repair work. Non-urgent repairs are completed within 21 days of reporting the repair. To find out about planned improvements we are making to WHA properties, click on the ‘Planned Improvements’ tab below.
To report a repair complete the below contact form. Please fill in the fields below paying particular attention to the sections marked with a * as these sections must be filled in to complete the form.
What is classed an emergency?
- A complete loss of power – have you carried out a trip test to try and identify the problem?
- Having no heating or hot water in the winter
- A leak that cannot be contained
- Doors or ground floor windows that are insecure.
If your repair falls into the emergency category please call us on our local rate number 01925 246810. Emergency repairs can be reported 24 hours a day, 7 days a week. Or our Out Of Hours number is 0151 343 4223.
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The WHA property team work hard to maintain the condition of your home through a series of planned improvement works – from kitchen and bathroom upgrades to re-wiring and roofing work.
This year WHA will conducting the following aspects of planned maintenance:
Bathroom Upgrades:
St Benedicts Close
Brook House
Ashley Close & Richmond Ave
Fairfield phase 3 Padgate Lane
Roof Upgrades:
Beech Grove.
Heating Upgrades:
Hood Manor Phase 2. Reaper & Payne Close
Window and Door Replacements:
Hood Manor Phase 4. Reaper Close
Commercial Boiler Replacements:
Lyon Court 4 commercial boilers
Passenger Lift Replacements:
Lyon Court passenger lift
Energy Efficiency:
4 Properties in Fairfield
Development:
Coach House at Grammar school Road
Cyclical Painting:
Longbarn
Penketh
Latchford
Paddington / Woolston / Houses & Bungalows
Orford
Orford Lane
Cinnamon Brow/Fearnhead
Bewsey / Dallam
Limetree Stockton Heath
Lowry Close
Bevan
Shiggins
Vose
Thurston
Thurston
Appleton
Wilderspool Causeway / Hostels
Risley / Culcheth
Oakwood/Birchwood/House
Oakwood/Birchwood/Bungalow
Stretton
Winwick
Burtonwood
Glazebrook
Waterways
Winstanley
Worsborough
If you are having problems submitting the repair form, please call us on 01925 246810.
