Lettings and Transfers
In accordance with Government advice, all non-essential lettings have been put on hold. However, we may carry out essential lettings, by exception only, such as supporting a victim of domestic abuse – wherever possible, we will continue to support those fleeing abusive relationships to move into decent and more settled homes. We will also support the NHS by facilitating some hospital discharges and by doing this, we can also free up more hospital beds and save lives during this pandemic.
Mutual Exchanges
Meanwhile, we strongly discourage customers from exercising their right to mutual exchange for all but the most essential moves during the pandemic.
If an essential home move is required, the government has said that we, as your landlord, have a responsibility to ensure social distancing measures are adhered to.
Local authorities are advised that they must ensure homes are only allocated to eligible applications, following the appropriate statutory guidance on the matter.
The guidance from the government also reiterates that all non-essential maintenance work, where it would require households to move temporarily into other accommodation, should be paused and that strict social distancing rules should apply when work is being carried out on on empty properties.
