From 2 December Warrington is now in High Alert under the new tiers that the government has introduced.
Warrington Housing Association is continuing to provide as many services to customers as possible in a safe way, following all of the guidance.
Please let us know if you are having any difficulties so that we can provide or refer you to additional support during this time.
Service Specific updates
Customer Support Service & Housing Department
We are increasing our focus on income collection and support and both teams will continue to support those affected by the impact of COVID-19 to access increased financial advice and wellbeing support, whilst encouraging those who are not affected to continue to make appropriate rent payments and stay out of arrears.
Our teams work closely with a range of local providers who are available and keen to help anyone facing hardship, particularly at this time of year.
If you would like to talk to one of the team, please contact us on admin@wha.org.uk
Repairs and Gas Servicing/ Breakdowns
We will be continuing to provide our services to all of our customers, with our trusted contractors practising social distancing and using the necessary PPE.
- Repairs
- Gas servicing and regular inspections
- Planned works
- Void works
Works will carry on in void properties as usual, with our contractors following safe practices, so that we are able to offer any available properties to those customers on our housing waiting list.
WHiA (Warrington Home Improvement Agency)
WHiA will continue to provide their services to keep people safe at home,
LifeTime on-line activities will continue to be available for its members You can access the timetable here: HERE or contact the team on 01925 246 824.
For all of the latest Government advice on the second lockdown rules, please click HERE
Please support your family and the community by following the government guidance.
