Weekly Customer Update
Our slow but steady return Post Lockdown. During last week’s update to customers, we mentioned our plans for a steady return to our new working. The attached letter has been sent via the Housing Minister, Christopher Pincher, to all social housing tenants about how the Government envisages this slow return will work in terms of […]
Helpful Audioguides from USwitch
In these difficult times, it’s important to have the right information about what help and support is available. That’s why USwitch have created various audioguides to explain how the companies that provide services to us are supporting us during the Coronavirus outbreak. The guides can be accessed from these links: Support from your energy suppliers […]
WHA: what we have been doing for our tenants and community during the coronavirus crisis.
For those of us in the social housing sector, the coronavirus crisis has presented a unique opportunity to really test the NatFed’s Together with Tenants tenet of putting our customers at the centre of everything we do. Judith Winterbourne, chair of our board, said: “We are incredibly proud of how the WHA team has rallied […]
Weekly service update to customers
In response to the Government’s announcement on 10th May, we will be implementing the next phase, which consists of: Some activities commencing over the next week or so, such as landscaping window cleaning, increasing the delivery of our adaptations provision – this will however, be a very slow return to service. We will also start […]
WHA residents celebrate VE with socially distanced celebrations!
Our WHA residents didn’t let lockdown stop them celebrating the 75th Anniversary of VE Day! All our retirement schemes held socially distanced outdoor parties, while LifeTime members and WHA residents enjoyed a Live Virtual Concert by singing trio ‘The Fabulous Females’ who through the power of modern technology, performed a range of songs from the […]
Weekly Service Update to Customers
Housing Services & Customer Support Our retirement schemes have an entertainer planned for next week, who will be joining us to deliver a socially distant ‘set’ at each scheme, to keep our customers and communities smiling! We are increasing our focus on income collection and support and the housing team are in the process of […]
The fabulous females – Free Live VE Day Concert
What? – Singing classic songs from the 30’s and 40’s to commemorate the 75th anniversary of VE Day & performing exclusively for WHA customers and LifeTime Members. When? – Friday May 8th, 4pm (approximately 1 hour) Where? – Performing live from their living rooms directly into yours! How? – By the power of Zoom! To request your Zoom link, meeting […]
We’re helping our residents and staff celebrate the 75th anniversary of VE Day with special activity packs
We’re offering special packs to our residents and staff to help them celebrate the 75th anniversary of VE Day in lockdown. The anniversary of Victory in Europe Day on 8th May was set to be a significant occasion with the May bank holiday moved and largescale events planned to commemorate the landmark. We’re working with […]
Anyone for cake?
The residents at Lowry Close will often enjoy a catch up with each other over a brew and cake, regularly attending the weekly coffee mornings and popping round to each other’s flats for a catch-up. However, the current situation has put a pause on these get-together’s but, Margaret Whitley hasn’t let this stop her neighbours […]
Covid-19 Service Update to Customers
Our colleagues are continuing to deliver services to our customers and if you need any assistance or advice, CONTACT US Our scheme cleaners have been keeping our sheltered schemes germ and sad faces free and are working with our scheme managers to deliver the COVID recommended cleans. We continue to work with Age Concern Mid […]
