Friends for life from LifeTime
Saturday is the International Day of Friendship. To celebrate, we spoke to WHA tenant Angela Highton about her experience of making new friends through our over 50s centre LifeTime. Former administrator and social care worker Angela moved to Warrington from Suffolk two years ago to be closer to family due to ill health. She now […]
School Holiday Help
The school summer holidays can be a difficult time and put pressure on household budgets, especially if money is already tight. Parents can find it tricky to balance paying for essentials whilst trying to entertain their children with trips and activities and most children won’t understand the pressures caused by the rising cost of living. In […]
WHA’s Big Door Knock – more than 400 homes visited over four days
Ahead of Get To Know Your Customers Day on July 21, Warrington Housing Association carried out its most ambitious campaign to make sure their tenants’ voices are truly being heard and actioned into its future delivery plan. The WHA Big Door Knock saw colleagues step away from their usual roles to go door-to-door over four […]
Customer voice: How WHA makes sure their tenants get heard
WHA has always put its customers at the centre of everything it does. However, when the Government White Paper to improve the quality of social housing expressly spelled out the importance of customers having their voice heard by their landlord – it was time to listen even more closely. In response, WHA appointed Bernie Hubble […]
Warrington Housing Association awarded a G1 and V1 Regulatory judgement
What does G1 mean? G1 – Compliant – WHA meets the governance requirements What does V1 mean? V1 – Compliant – WHA meets the viability requirements and has the financial capacity to deal with a wide range of adverse scenarios Regulatory judgements and notices are the regulator’s official view of a housing provider and […]