How we are working Together With Tenants to make WHA policies even better
We have been an early adopter of the National Housing Federation’s Together with Tenants Charter – but we found you may not have all the answers if you are not asking the right questions. The “aim of creating a stronger, more balanced relationship with tenants and residents” is something we historically held dear and is even more […]
Useful Links
Check out the following links for further help, advice and access to services: Latest Government information HERE Information for parents & carers HERE https://www.bbc.co.uk/programmes/articles/3FQFSnx6SZWsQn3TJYYlFNy/information-and-support-domestic-abuse http://safelives.org.uk/news-views/domestic-abuse-and-covid-19 https://www.nationaldahelpline.org.uk/ https://www.warrington.gov.uk/report-abuse-vulnerable-adult https://www.warrington.gov.uk/mars https://www.warrington.gov.uk/domesticabuse My Life Warrington – Find local services, events, advice and support in Warrington. Red Cross – The British Red Cross help people get the support they need if crisis […]
Colleagues forum to drive our standards up and stress down
Warrington Housing Association has set up a colleague forum to maintain our Investors in People gold standards and it couldn’t come at a more appropriate time than during the deadly coronavirus outbreak. One of the first things our forum will be tackling is how to combat staff stress, not only during a global pandemic but […]
COVID-19 Customer Update
We would like to thank our customers for their continued support during this unprecedented time. We are aiming to provide regular updates of how we are maintaining our ‘interim’ service delivery and continuing to support our customers and these are detailed below. Please remember, that while we are not physically in the office at the […]
Coping Financially During the Coronavirus Lockdown
The outbreak of coronavirus in the UK has had a widespread impact on people’s finances. Many have seen a reduction in their income, so it is more important than ever to consider ways of saving money. With this in mind, our Money Advice Officer has brought together information and ideas to help you get through […]
Our residents are learning new skills
Self-isolation and social distancing can be a great time to learn new skills, as proven by one of our Lowry Close resident’s, Margaret Whitley. As an avid baker, Margaret regularly bakes sweet treats for her neighbours, aswell as helping to supply the Lowry Close Coffee mornings and LifeTime’s Cake Club. However, she had never baked […]
Important Service Information for Customers
While we have been working hard to sustain a normal service to you over the last few weeks, following the latest Government announcement last night that we should all stay home, we have had to review our services to ensure we safeguard our customers, colleagues, contractors and members of the public, whilst continuing to provide […]
Message to Customers from WHA’s Chief Executive, David Cummins
Watch David’s vlog This has certainly been one of the strangest weeks of my working life. Who would have thought that in such a short time the whole World could have been brought to an almost complete standstill, by a virus? We have always tried to plan for every eventuality, at WHA but we didn’t […]
Reminder – Office Closure – COVID-19
The health & well-being of our customers, colleagues, contractors, partners and the public are our top priority during this unprecedented and challenging time. Based on Government advice and guidance, we have temporarily closed our offices at this time. We will however, continue to provide essential services by telephone and online, whilst working with our contractors […]
